The firm’s client contacted with a software developer for a custom, cloud based software application to support the client’s business. The developer failed to deliver working software despite the cost doubling from the original contract amount. The firm demanded arbitration on behalf of the client, and the developer defended claiming the client had released all claims as part of a negotiated termination of the development contract. The parties arbitrated the defense of release. After a tentative ruling in favor of the firm’s client, the matter was mediated where it settled favorably for the client.
Counsel: Louis J. Blum